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HomeHomeBlueprintsBlueprintsStoreStoreR&DR&D

Research and Development

Problem MapProblem MapMarket ResearchMarket ResearchTalentTalentFundingFundingPROJECT IMMORTALPROJECT IMMORTAL

Store

Search the storeSearch the storeCategoriesCategoriesPathwaysPathwaysTrade servicesTrade services

Personalisation

Advertise with usAdvertise with us

Help and settings

Customer serviceCustomer service
How Qatoto WorksAboutPressBlogsContact UsCreatorCareersDevelopersRoadmap
Terms and ConditionsPrivacy PolicyCopyright PolicyCommunity GuidelinesVulnerability Disclosure PolicyPolicies and Safety

© 2026 Qatoto

Case studies

What somebody learned the expensive way. Open a lesson to see what they did, or read the full record for the figures and where they came from.

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All disciplinesToolingSupply chainQualityDistributionUnit economics

  • Read the returns before you read the reviews.

    Appliances · Porto, 2024 · Quality

    Return rate fell to 3% within two quarters

    Open ten returned units before you commission any customer research.

    A chiller manufacturer had four-star reviews and an 11% return rate. The reviews described the product; the returns described one gasket.

    Read the full record→

  • Test the failure you are afraid of, not the one that is easy to test.

    Energy storage · Accra, 2023 · Quality

    Two field failures, no injuries, product withdrawn for five weeks

    Write down the failure that would end the company, then build the rig for that one first.

    Six months of drop testing on a battery pack that had never failed by being dropped. It failed by being charged in a hot van, which nobody had a rig for.

    Read the full record→