Policies and Safety

What this page is
An index. The rules themselves live in the documents below, and this exists so you do not have to guess which one covers your situation.
How to behave here
The Community Guidelines cover harassment, hate speech, illegal and adult content, privacy, spam and misinformation, and what happens to accounts that ignore them.
Reporting a video
The report control is on the video itself, under the player. You pick a reason from a fixed list and may add detail.
What happens after you report
A person reads it. Nothing is hidden automatically — a video is a creator's livelihood, and an automatic takedown on an unreviewed report would make the report button a weapon. So filing one is not a verdict, and the video stays up while it is looked at.
You can see the state of everything you have filed in Report history: waiting for review, action taken, or no action taken. You will not be told who reviewed it, what they wrote, or how many other people reported the same video — the first would make a decision personal, and the second would tell an organised group whether their campaign was working.
Someone used your work without permission
That is a copyright matter rather than a guidelines one, and it has its own process, including what a takedown notice must contain. See the Copyright Policy.
Your data
What is collected, why, how long it is kept, and how to get it out or have it deleted are all in the Privacy Policy.
You found a security hole
Please report it under the Vulnerability Disclosure Policy, which sets out scope and safe harbour. Do not use the ordinary report control for it.
The agreement itself
The Terms and Conditions govern your use of Qatoto.
Something else went wrong
For an order, a dispute or your account, start at Customer Service.